Hospitality-serve is a hospitality consulting and training service provider. Our managing director Mr. Patrick Chiguri has been in the hospitality industry for the past 14 years amassing vast knowledge in operational and technical aspects of running small –medium and large properties.He is an award winning author and motivational speaker who loves Africa and all concepts African.
Southern Africa is the base of our operations, with offices in Victoria Falls and Pretoria. With in-depth knowledge of transforming your team and property into a reputable and sustainable business allow us to be of service and enhance your valuable property.
We pride in the full transformation of your property, from rezoning right to the final grading. A thorough property evaluation is done, case by case. We are available on call with a rescue team for your rainy days as well as the times that you need to take that much needed break from your operations especially with Guesthouses and Boutique Hotels.
We have vast operational experience on Nightsbridge, GAAP, Micros, Opera, Fidelio and our training is practical based on whatever system the property has adopted.
We offer the following:
- Full Business plan writing/re-writing
- Extensive analysis of your property
- Thorough market analysis / pre-investment analysis
- Pre-grading facilitation and recommendation
- Property management / Relief management / weekender relief / contract relief or property sitting
- Developing efficient systems
- Loss / Pilferage counter measures
- Training on hotel systems from docket systems to voucher / payment accountability
- Mystery guest
- The art of guest service training for all personnel
- Manager training
- Housekeeping training
- Basic Chef / Cook in-house training
- Recruitment / Interview facilitation for key personnel
Front office/Housekeeping 2 day on-site training for
only R799pp (inclusive of manuals)
Contact us on
323 Jeff Masemola Avenue, Pretoria Central, Pretoria
Office hours 08h30 – 16h00
+27 71 208 4376